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Our service enables automation of business processes that are completed with technology. We can replicate almost any task where there is a defined process and business logic. We use the systems you have available today without needing additional software or integrations. Our digital workforce can give you a more scalable business, by taking on repetitive and time consuming tasks and freeing up valuable human time for higher value work. If you can define and map the process, we can train a digital colleague to complete the task. In addition to automating processes, our Process Discovery as a Service helps businesses to identify and map business processes to capture process efficiencies and scale automation fast.
Tier: Certified
https://roxus.io/
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Scoring is based on the number and level of difficulty of certifications completed by the partner
Organisations today are very complex. Over time, and through necessity, have evolved to incorporate many applications, systems and business processes to serve customers, employees and inform the business. This complexity makes it difficult to adapt and transform to digital operations and makes it hard to change at the pace needed for a modern business to succeed. Like many businesses, you are challenged with mapping business processes and identifying which of these can and should be automated. Process Discovery as a Service (PDaaS) uses patented AI technology that identifies and maps business processes,, robotically, while your users work. In conjunction with our process methodology and business consultancy, this accelerates the capture of process flows, process variants and metrics to reduce the “time to clarity” to weeks not months. We leverage market leading technology and experience to provide you with real insight into how and what to focus on for maximum Return on Investment. We will work with you to review the findings and allow you to focus in on the processes that will deliver maximum business benefit. We then present recommendations for action. Recommendations may be Robotisation, Integration, a combination of the two, or indeed, may result in you rethinking your existing process to capture benefits outside of digitisation or automation. If a process is selected for RPA, we also generate base automation capture and documentation – making development and deployment of your solution more efficient than ever before, maximising your investments in transformation.
Roxus’ Unattended Automation as a Service provides a scalable digital workforce, using software robots, so you can offload any defined, repeatable and logic based processes. Our robots complete your processes, on your existing business applications in the same way a human would, only with up to 20x faster execution and incredible reliability. Unattended Robots are your digital worker, taking high volume, complex, or time-consuming repetitive tasks that would normally waste your human workers time, allowing your people to focus on the important stuff. Our worker will perform tasks on a secure virtual desktop, with all of your existing applications, With 24 x 7 availability and unlimited processing capacity you instantly gain a 400% increase in productivity hours. We’re not meant to be robots and therefore our people make errors, eliminate the cost & time lost through human errors, fewer mistakes also means happier customers. Then benefit from 3-20x speed of task execution. Decrease costs, by moving complex, or high-volume tasks to a digital workforce you eliminate the burden of training and maintaining your human workforce on these tasks. Manage demand with pace and agility. You can scale digital workforce capacity in minutes. Eliminating the need for lengthy and resource-intensive recruitment and onboarding. Simply scale up the robotic processing capacity when you need it to meet business demand.
Robotic Process Automation (RPA) helps organisations hand over high-volume back-office tasks to a virtual workforce, increasing operational efficiency and cutting costs. Beyond Robotic Process Automation, many processes will still require human intervention, especially in customer-facing scenarios or where strategic decisions need to be made. Personal Robotic Assistant (PRA) is an Attended Automation solution that extends the benefits of RPA to your human workforce, giving employees the means to improve business process performance, reduce errors, and improve corporate compliance. A Personal Robotic Assistant will perform tasks directly from end-user desktops, using them for background processes. Tasks or for validations, or use them as a personal trainer to go over the process and learn it. With time-consuming tasks taken care of by Robots, employees are free to focus on improving customer satisfaction or other high-value tasks. Personal Robotic Assistants bring the highest value and the shortest return on investment in Call Centres and Client-Facing Service Centres, indeed in any fast-paced environment with short SLAs, high error costs, and employee turnover. The Personal Robotic Assistant’s ability to monitor an end user’s desktop and perform validations prevents mistakes, saves time and makes it highly advantageous in any mission critical customer environments.
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